Terms of Service

1. Who operates Vincra

Vincra is operated by a sole proprietor based in Ontario, Canada. In these Terms, 'Vincra', 'we', 'us', and 'our' refer to the operator of the Vincra product and website.

These Terms govern your access to and use of Vincra, including the website, account features, trading journal, analytics, insights, scorecard, and paid subscription features.

2. Eligibility and accounts

You must be at least the age of majority where you live, or otherwise legally able to enter into these Terms, to use Vincra.

You are responsible for keeping your account credentials secure and for all activity that occurs under your account. You must provide accurate account information and keep it current.

3. Product purpose

Vincra is a trading journal and analytics product. It helps users log trading sessions, review P&L, track goals, identify behavioural patterns, and use insights for self-review.

Vincra does not connect to your broker by default and does not place trades for you. You decide what data you enter and how you use the information shown in the product.

4. No financial advice

Vincra is not financial, investment, tax, legal, or trading advice. Vincra does not recommend securities, strategies, position sizing, risk levels, prop firm decisions, or whether you should enter or exit a trade.

Trading is risky. You are solely responsible for your trading decisions, losses, gains, tax obligations, and compliance with any broker, prop firm, exchange, employer, or legal rules that apply to you.

5. Your data and content

You retain ownership of the trading journal entries, P&L values, goals, notes, tags, and other content you enter into Vincra. You grant us permission to process that content only as needed to operate, secure, improve, and support the product.

You are responsible for the accuracy of the information you enter. Analytics and insights are only as reliable as the data provided and the assumptions used to generate them.

6. Subscriptions, billing, and cancellation

Paid Pro subscriptions are billed through Stripe. Stripe may collect and process payment details, billing addresses, tax information, and payment records under Stripe's own terms and privacy policy.

Cancel anytime from your account billing area. When you cancel, you keep paid access until the end of the current billing period unless otherwise stated in the product.

Payments are non-refundable and we provide no refunds except where required by law. This includes partial billing periods, unused time, or changes in your usage of the product.

7. Acceptable use

You may not misuse Vincra, attempt to access accounts or systems without permission, interfere with service operation, scrape or reverse engineer the product, upload malicious content, or use the product in a way that violates applicable law.

You may not use Vincra to provide regulated financial, investment, or advisory services to others unless you are solely responsible for complying with all laws and professional obligations that apply to you.

8. Intellectual property

Vincra, including the product design, software, branding, copy, logos, and non-user-generated content, is owned by us or our licensors. These Terms do not transfer ownership of Vincra to you.

You may use Vincra only as permitted by these Terms and the product's intended functionality.

9. Service availability and changes

We may modify, suspend, or discontinue parts of Vincra as the product evolves. We will try to avoid unnecessary disruption, but we do not guarantee uninterrupted or error-free service.

Features may change over time, including free and paid feature boundaries. If a change materially affects a paid subscription, we will handle it in a commercially reasonable way.

10. Termination

You may stop using Vincra at any time. We may suspend or terminate access if you violate these Terms, create security or legal risk, fail to pay required fees, or misuse the product.

After termination, some provisions continue to apply, including payment obligations already incurred, intellectual property terms, disclaimers, liability limits, and governing law.

11. Disclaimers and limitation of liability

Vincra is provided on an 'as is' and 'as available' basis. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and reliability.

To the maximum extent permitted by law, Vincra will not be liable for trading losses, lost profits, lost data, business interruption, indirect damages, special damages, incidental damages, consequential damages, or decisions you make based on product outputs.

12. Governing law and contact

These Terms are governed by the laws of Ontario, Canada and the applicable federal laws of Canada, without regard to conflict-of-law rules.

Questions about these Terms can be sent to legal@vincra.com.